Refund Policy

At Diabetes Basher, we are dedicated to helping individuals take control of their Type 2 diabetes through evidence-based information, practical lifestyle strategies, and easy-to-follow meal plans. We are confident that our digital eBooks will provide you with valuable knowledge and tools to support your health journey.

However, because our products are digital in nature and delivered instantly, we have created the following refund policy to ensure fairness and clarity for all customers.

🔄 Digital Product Policy

All products sold on www.diabetesbasher.com are delivered in digital format only (eBooks, guides, PDFs, etc.). As such:

Once a product is purchased and delivered via download, it is considered final and non-refundable.
This is standard practice with downloadable content, as the product cannot be returned or “unused” once accessed.

We encourage you to read product descriptions carefully and ensure that the content is right for you before completing your purchase.

📩 Didn’t Receive Your Download?

If you completed your purchase but did not receive your digital files:

Please first check your spam/junk folder for the download email.
If the email is not found, contact us at support@diabetesbasher.com with your full name, email address, and order number.
We will promptly reissue your download link and ensure you receive the files as intended.

🧾 Duplicate or Accidental Purchases

In the event that you:

Accidentally purchased the same product twice, or
Were charged multiple times due to a PayPal or browser issue

Please contact us within 7 days of purchase at support@diabetesbasher.com, and we will gladly review and refund any duplicate charges.

💳 PayPal Disputes

All payments on our website are securely processed via PayPal. If you believe a charge was made in error:

Please reach out to us first via email so we can investigate and resolve the issue quickly.
Opening a PayPal dispute before contacting us may delay the resolution process.

We are happy to assist with any legitimate billing concerns.

⚠️ No Refunds for Buyer’s Remorse or Misunderstanding

Refunds will not be issued for:

Change of mind or buyer’s remorse
Unawareness of the product’s digital nature
Personal preferences regarding content layout, tone, or food preferences

All product details, benefits, and formats are clearly stated on each sales page. If you are uncertain about any aspect of a product, feel free to contact us before purchasing for clarification.

🙏 Our Commitment

We stand by the quality of our content and the mission behind Diabetes Basher. We strive to provide trustworthy, practical information to help you manage your health with confidence and clarity.

If you ever have questions, concerns, or feedback, we’re here to support you.